Launched in 2012, the SITEisfaction® report is our annual measure of customer satisfaction with digital banking services in South Africa. SITEisfaction® 2021 insights include internet banking, mobile banking, the threat of fraud, and changes in banking behaviour during the ongoing lockdown in South Africa.
After embarking on a successful acquisition strategy with six agencies joining forces in the last three years, we can proudly report a 10% organic growth rate over the last 12 months, despite the global COVID-19 pandemic.
With the POPIA compliance deadline set for set for 1 July, we compared the legislation with our existing data protection and privacy processes to ensure that we provide a secure and safe environment for both the data shared by our participants and the intellectual property shared by our clients. Keep reading to see how we comply.
As a digital-first agency we have been adopting habits and building best-in-class systems to offer 24/7 support to businesses across the globe since our inauguration at the end of the ‘90s. But these days, it is good to make the implicit explicit, to ensure our research participants, our partners, our clients and our stakeholders that we remain 100% operational.
One year after the acquisition of ABN Impact, we’re thrilled to announce our second acquisition in the Asian region with Answer, headquartered in Taipei, Taiwan.
To further strengthen our global consumer collaboration capabilities, we’re excited to announce we’re entering an official partnership with Provokers. This…
In December 2019, we acquired ABN Impact; and now we’re thrilled to announce the official rebrand of its seven offices…
Following the acquisition of Join the Dots in July 2019, we’re excited to announce the official rebrand of our UK…
To help brands navigate these extraordinary times, we’re excited to announce the global roll-out of our Culture + Trends solution….
Fighting off stiff competition, we secured the Silver Trophy in the ESOMAR Research Effectiveness Awards for Anheuser-Busch’s three-year innovation project. To…
Launched in 2012, the SITEisfaction® report is our annual measure of customer satisfaction with digital banking services in South Africa….
Together with our creative network, eÿeka, we explored the need for creativity and the power of collaboration during the current…