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SITEisfaction 2021

SITEisfaction 2021 – Capitec wins Best Digital Bank

Launched in 2012, the SITEisfaction® report is our annual measure of customer satisfaction with digital banking services in South Africa. SITEisfaction® 2021 insights include internet banking, mobile banking, the threat of fraud, and changes in banking behaviour during the ongoing lockdown in South Africa.

Reporting 10% year-on-year growth

Reporting 10% year-on-year growth

After embarking on a successful acquisition strategy with six agencies joining forces in the last three years, we can proudly report a 10% organic growth rate over the last 12 months, despite the global COVID-19 pandemic.

Data Protection, Privacy and POPIA

Data Protection, Privacy and POPIA

With the POPIA compliance deadline set for set for 1 July, we compared the legislation with our existing data protection and privacy processes to ensure that we provide a secure and safe environment for both the data shared by our participants and the intellectual property shared by our clients. Keep reading to see how we comply.

Ensuring business continuity in COVID-19 times

As a digital-first agency we have been adopting habits and building best-in-class systems to offer 24/7 support to businesses across the globe since our inauguration at the end of the ‘90s. But these days, it is good to make the implicit explicit, to ensure our research participants, our partners, our clients and our stakeholders that we remain 100% operational.

InSites Consulting expands Asian footprint with the acquisition of Taiwan-based Answer

Expanding our Asian footprint with the acquisition of Taiwan-based Answer

One year after the acquisition of ABN Impact, we’re thrilled to announce our second acquisition in the Asian region with Answer, headquartered in Taipei, Taiwan.

InSites Consulting partners with Provokers in Latin America

InSites Consulting partners with Provokers in Latin America

To further strengthen our global consumer collaboration capabilities, we’re excited to announce we’re entering an official partnership with Provokers. This…

ABN Impact rebrands to InSites Consulting Asia

ABN Impact rebrands to InSites Consulting Asia

In December 2019, we acquired ABN Impact; and now we’re thrilled to announce the official rebrand of its seven offices…

Join the Dots rebrands to InSites Consulting UK

Join the Dots rebrands to InSites Consulting UK

Following the acquisition of Join the Dots in July 2019, we’re excited to announce the official rebrand of our UK…

Culture + Trends by InSites Consulting

InSites Consulting launches global Culture + Trends solution

To help brands navigate these extraordinary times, we’re excited to announce the global roll-out of our Culture + Trends solution….

Awarded Silver Trophy in ESOMAR Research Effectiveness Awards 2020

Fighting off stiff competition, we secured the Silver Trophy in the ESOMAR Research Effectiveness Awards for Anheuser-Busch’s three-year innovation project. To…

SITEisfaction 2020

SITEisfaction 2020 – FNB wins Best Digital Bank in South Africa

Launched in 2012, the SITEisfaction® report is our annual measure of customer satisfaction with digital banking services in South Africa….

Co-creating brand innovations for a post-lockdown reality

Co-creating brand innovations for a post-lockdown world

Together with our creative network, eÿeka, we explored the need for creativity and the power of collaboration during the current…