Heather Gilles

Heather Gilles

Associate Director


Manchester office

51 Lever Street

M11FN Manchester

United Kingdom


Hi! I’m Heather, an Associate Director in the Join the Dots | InSites Consulting Manchester office in the UK. I’ve worked in market research since 2010, having first been based in London and moving to join our current team in 2017. I’ve worked on a range of interesting and challenging methodologies (quantitative and qualitative) to help answer client briefs over this time, but have become more specialised in complex quantitative and international research within FMCG, retail, travel and media sectors.​ ​ I’ve always been interested in the reasons for people's choices and behaviours, and how these may be impacted, which led me to first study Psychology at Sheffield University, UK, and continue to explore this area to help clients better understand their customers and drive change.​ ​ I enjoy shopping, travelling, eating out, and visiting the cinema (getting influenced by all the techniques, services and products I help clients develop through research!)​