Matthew Jorgenson

Matthew Jorgenson

Business Director

 +61 2 8354 4825

Sydney office

241 Castlereagh Street

NSW 2000 Sydney


Some of my blog posts

Bots take over the heavy lifting

How bots can be used for qualitative moderation. Some say the artificial intelligence (AI) revolution will change the world for…

Customer experience research: why it’s not a ‘cow and scale’ story

When it comes to customer experience practices, many companies have a mature process in place to measure touchpoints on an…