The power of a successful webshop
A 360° view on e-commerce In my professional life I regularly work on measuring impact of human and marketing actions…
Matthias Dusselier
Business Director Technology & Services
matthias.dusselier@insites-consulting.com+32 9 269 15 18
Ghent office
Evergemsesteenweg 195
9032 Ghent
Belgium
Some of my blog posts
10 tips to move from Customer Service to Customer Activation
In plenty a company, customer service is the only tangible contact (or touchpoint) a customer has with a company. A…
How to make the difference at each touchpoint?
On Monday June 18th I attended the 11th Vlerick Brand Community in Ghent, organized by the Vlerick Management School. Topic…