Customer centricity in healthcare
In March, the non-profit organization Flanders’ Care & partners organized Dag van de Zorg, a conference day around the central…
Sarah Van Oerle
Research Manager
sarah.vanoerle@insites-consulting.com+32 9 269 14 35
Ghent office
Evergemsesteenweg 195
9032 Ghent
Belgium
Some of my blog posts
Balancing extrinsic and intrinsic motivation in online patient communities [2/5]
In the first blogpost, we described the 5 building blocks of successful online patient communities, i.e. diversity vs similarity, extrinsic…
Balancing moderation and control in online patient communities [4/5]
In my first blogpost, I described the 5 building blocks of successful online patient communities, i.e. diversity vs similarity, extrinsic…
Balancing diversity and similarity in online patient communities [1/5]
In my previous blogpost I described the five building blocks of successful online patient communities, i.e. diversity vs similarity, extrinsic vs intrinsic…
Balancing sociability and usability in online patient communities [5/5]
In my first blogpost, I described the 5 building blocks of successful online patient communities, i.e. diversity vs similarity, extrinsic…
Five building blocks for creating successful online patient communities
Patients increasingly use online services to gain insights into their health conditions. They do so not only by consulting Dr….