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[Post] Australia first test ground for award-winning bot research

Our Australian branch recently secured top honours at the Australian Market and Social Research Society (AMSRS) National Conference, by winning…

[Post] How insight departments deal with change, while fundamentally things do not change

With shifting sources of competitive advantage, urbanization leading to new mindsets, behaviors and economies, advanced tech-connected living, the world around…

[Case] Induver future-proofs business with digital transformation strategy

Induver, a Belgian B2B insurance broker with a focus on medium-sized enterprises, wanted to prepare its team for a digital…

[Case] How SkyTeam is aiming for the sky in Customer Experience

Consumer Experience research is high on the agenda of many research teams, including SkyTeam, one of the ‘big three’ international…

[Office] Singapore

With a decorated history stretching back centuries, modern Singapore was “founded” in 1819 by Sir Stamford Raffles. Today, the British…

[Office] Manchester

Youthful, diverse, and positively bursting with character, Manchester is the original modern city. The major metropolitan borough is the 5th…

[Office] Paris

The Jewel of the Seine, home of the Eiffel Tower, the Louvre, Notre Dame, and the Arc de Triomphe, Paris…

[Post] Ingredients of Customer Centricity: Extreme Creativity

Customer Experience determines not only whether a brand survives, it determines if it thrives. In this series of articles, our…

[Post] InSites Consulting and Join the Dots join forces to accelerate community offering

We’re thrilled to finally share the news that we’re taking a major leap forward in our growth ambitions and are…

[Platform] Insight Activation Studio

the digital backbone of your research program.

[Platform] Consumer Consulting Square

our fully hybrid community platform allowing you to connect with consumers anytime, anywhere.

[Solution] Customer experience

Being a consumer-centric organization isn’t just the domain of a select few; every business that has the genuine desire to…

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